Bank Reconciliation: Missing transactions

Troubleshooting

If the reconciliation doesn't balance, verify that the cleared deposits and cleared checks totals on the bank statement. If the totals don't match, you need to find the missing item and either record it or clear it.

If you discover items that appear on the bank statement but do not appear in General Ledger, complete the following steps:

1. Determine the source of the missing transaction. For example, should it have come from Payroll, Cash Receipting, or Accounts Payable? Was it a manual check that you entered?

2. Determine if the associated application already contains the missing transactions. If so, run the appropriate Update General Ledger task.

If the transactions are not in the application, enter them using the appropriate entry screens; then update General Ledger.

3. If the transaction is not associated with another Caselle application, you need to enter the transaction directly into General Ledger.

Use the Enter Journals task to record the transaction in a bank-type journal, such as CD or CRJE.

Once the journals contain the appropriate entries, the transactions will appear in the Cleared Deposit Entry or Cleared Check Entry screens in Reconcile Bank Accounts task.

4. Clear the new items in Reconcile Bank Accounts.

202311, 2023Jun06